Privacy Policy

The privacy of your personal data is important to Fortress Services Pty Ltd t/a Fortress Recruitment (Fortress) and we only seek to collect personal information that is necessary for the proper performance of our tasks and functions.  So far as is practicable, we may decline to collect unsolicited personal information from or about you and may take such measures as we think are proportionate to purge it from our systems.

We reserve the right to amend this privacy policy from time-to-time, so please ensure that you check this privacy policy when accessing our website.  By using this website (fortressrecruitment.com) you are acknowledging and accepting this privacy policy, and your continued use of this website after changes have been made to the privacy policy will constitute your acceptance of such changes.  This privacy policy is effective from 2 May 2011.

Type of Personal Information Held
Personal information that we collect and hold usually falls into the following categories:

• Candidate information submitted and obtained from the candidate and other sources in connection with applications for work including, but not limited to, your name, e-mail address, location information and contact telephone number;
• Work performance information;
• Information about incidents in the workplace;
• Staff information;
• Information submitted and obtained in relation to absences from work due to leave, illness or other causes;
• Information obtained to assist in managing client and business relationships;
• Information relating to your current and previous employment;
• Details of criminal offences or proceedings taken against you;
• Details of your religious beliefs; and/or
• Domain names and IP addresses of its visitors as well as browsers and operating systems used, this information assists Fortress in ensuring that our website best meets our client’s needs.

Purposes For Which We Hold Personal Information
We primarily hold personal information for the following:

• Placement operations;
• Recruitment;
• Staff management;
• Training;
• Client and business relationship management;
• Marketing, including alerting you to new roles and or servicing offerings;
• Carrying out research and market analysis;
• Responding to and processing queries;
• For the purposes you have provided the information to us;
• To improve our website for content and navigability;
• To improve the services that we provide to you; and/or
• To enforce the Terms of Use and Disclaimer.

Disclosures
We may disclose your personal information to a third party:

·         For any of the purposes for which it is primarily held or for a related secondary purpose such as outsourcing one or more of the purposes listed above;

·         To confirm or update the information you have provided us with;

·         To inform you of events;

·             To provide you with information about our services.

In some cases we may seek your consent before disclosing information, for example when we disclose your information to prospective employers.

We may disclose your personal information where we are under a legal or regulatory duty to do so, including circumstances where we are under a lawful duty of care to disclose information.   Please note that we do not sell or lease your information to third parties without your consent unless we are under a legal or regulatory duty to do so.

Curriculum Vitae ("CV")
You can choose to submit your CV to us via this website.  You may choose to do this so that we can consider you for future recruitment positions as and when they come in, or in relation to a specific job opportunity that we have posted on our website or discussed with you by telephone or e-mail correspondence. Your CV will be e-mailed directly to our recruitment consultants who will process your application and enter your details onto our database. This database, including the information relating to you, can only be accessed by Fortress’ recruitment consultants.

You have the right at any time to ask us for a copy of the CV that you have supplied to us.  However, please note that we have the right to charge a small fee for this service. If you would like to make a request for information, please contact [email protected].

Your CV will be sent to prospective employers only after you have given us your prior consent.

Cookies

We may also collect information using cookies (a small file placed on your hard drive), web beacons or similar technologies. These methods permit us to collect various types of information, including which pages you visit, which of our email messages you read, and other information.   This information is used to assist us in ensuring that our website best meets our clients’ needs.

For instructions on rejecting or deleting cookies, please visit allaboutcookies.org.  Please note however that if you delete the cookies you may not be able to take full advantage of our website.

Contractors
We contract out a number of services from time to time.  Our contractors may see some of your personal information.  Typically our contractors would include:

• I.T. contractors;
• Database designers;

Personal Information Quality
We rely on you to tell us when there are changes to your personal information that we hold about you.  This could be e.g. a change of address or employment status.

Personal Information Security
We take reasonable steps to destroy or permanently de-identify personal information when it is no longer required for any purpose for which it may be used or disclosed.  However it is not always practicable to destroy or de-identify electronic data.  Where it is not reasonable to destroy or permanently de-identify personal information in electronic form, we will take reasonable steps to prevent inadvertent access to it.

Inquiries and Complaints
You can make further inquiries or complaints about our privacy policies to our Privacy Officer at [email protected].

If you would prefer not to receive any further communications from us, please e-mail [email protected].

Trans-Border Data Flows
We cannot guarantee that any overseas recipient of your personal information will protect it to the standard to which it would be protected in Australia or the European Economic Area (as appropriate).  The costs and difficulties of enforcement of privacy rights in foreign jurisdictions and the impracticability of attempting to enforce such rights in some jurisdictions will, mean that in some instances, we will need to seek your consent to disclosure into a jurisdiction in place of seeking an assurance of protection from the overseas jurisdiction.

Please note that we are also an international business and your data may be passed to our international offices.  By providing us with your information you agree that we may send it to an international office outside your jurisdiction.  Our website is hosted on servers in the United Kingdom and Australia.

Access
Subject to some exceptions that we can provide you details of if requested, you can gain access to the personal information that we hold about you.  

We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that attaches to that information.

If you wish to obtain access to your personal information you should contact our Privacy Co-ordinator.  You will need to be in a position to verify your identity.

We might impose a moderate charge in providing access.  Our Privacy Co-ordinator would discuss these with you.

You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.